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Administrative Simplification in the Mexican Social Security Institute

Published on May 15, 2019

Also available in: Spanish

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This report assesses the impact on citizens and businesses of the administrative simplification measures carried out by the Mexican Social Security Institute. Administrative burdens are measured in the time it takes citizens and businesses to complete forms and wait in line to request or deliver information to the government. Using an adaptation of the Standard Cost Model, this report finds that such burdens for users have decreased by at least 25% thanks to the simplification and digitalisation of administrative formalities. It also suggests how the Institute could reduce burdens even further. By promoting the use of online formalities, IMSS could reduce administrative burdens by an additional 11%.

TABLE OF CONTENTS

Foreword
Abbreviations and acronyms
Executive summary
Introduction to the improvement of procedures in the Mexican Institute of Social Security (IMSS)
Measuring the administrative burdens of procedures in the Mexican Institute of Social Security
Impact of administrative simplification processes in the Mexican Institute of Social Security
Potential savings in administrative burdens in the Mexican Social Security Institute
Recommendations to drive the administrative simplification strategy in the Mexican Institute of Social Security
Glossary and definitions
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For further information please contact Manuel Gerardo Flores, Regulatory Policy Division, OECD