The digital transformation holds many promises to spur innovation, generate efficiencies, and improve services while boosting more inclusive and sustainable growth and enhancing well-being. But these benefits come with disruptions. Our interactions with one another and with society more broadly are being transformed, as are the nature and structure of organisations and markets, raising important issues around jobs and skills, privacy, security, and how to ensure that technological changes benefit society as a whole, among others. To bring about stronger and more inclusive growth from the digital revolution, it is essential to build a coherent and comprehensive policy approach. This is the essence of the OECD's Going Digital project.
The March 2019 Going Digital Summit marked the end of the first phase (2017-2018) with the release of Going Digital: Shaping Policies, Improving Lives and Measuring the Digital Transformation: A Roadmap for the Future. Phase II (2019-2020) will help countries implement an integrated policy approach to the digital transformation, especially through further development of the Going Digital Toolkit (indicators, policy notes and innovative policy examples) and national reviews. It will also address new opportunities and challenges through analysis of frontier technologies, notably artificial intelligence and blockchain, with an ongoing focus on jobs, skills and social inclusion, and on productivity, competition and market structures.