Principle 10

Reinforced ICT project management capacities

Key Issues

  • ICT projects are becoming increasingly large in scope and budget size, increasing risks of failure
  • Need for developing structured approaches to ICT project implementation while ensuring adapted frameworks for innovation and rapid technological change
  • The public sector workforce needs skills and competencies for working on ICT projects
  • Centralised review mechanisms and project management practises are fundamental to successfully implement the increasing number of ICT projects
  • Those mechanisms and practises are useful in several dimensions and minimize risks


As public ICT projects proliferate, this principle stresses the need for governments to reinforce their institutional capacities to manage and implement them.

Strong project management models clearly identify: 

  • Who should be accountable for managing parts of the process
  • Who should take decisions concerning implementation
  • Who should provide input or resources to the activity
  • Who should be kept informed on results of activities need to be adopted

Centralised review mechanisms for :

  • Monitoring implementation
  • Spotting problems
  • Taking corrective measures.

Centralised review mechanisms and project management practises minimise risks of:

  • Inefficiency
  • Duplication
  • Failure

Governments should regularly:

  • Evaluate the impact ICT projects have on staff
  • Assess skill gaps
  • Ensure development of new ways to enhance organisational learning



Good practices